Terms of service

These Terms of Service govern access to and use of gabinel.shop, operated by GABINEL.

Mandatory rights granted to consumers under applicable law remain unaffected.

1. Website Use

You may use gabinel.shop for lawful shopping, information and related purposes.

You must not intentionally:

Interfere with website security or operation
Attempt unauthorized access to systems or accounts
Introduce malware or other malicious code
Use the website for fraudulent or unlawful activity
Misuse website content in violation of applicable rights

2. Product Information

We aim to provide clear and accurate information concerning products offered through our website.

Customers should review product descriptions, quantities, specifications, prices and other relevant information before purchasing.

Product appearance, particularly colour, may vary slightly depending on the display device used.

Nothing in these Terms limits mandatory requirements relating to product conformity.

3. Prices and VAT

Prices are displayed in EUR (€) and include applicable VAT, unless clearly stated otherwise.

Applicable delivery charges are displayed before completion of the order.

Standard shipping costs €7.99.

Qualifying orders of €50 or more receive free standard shipping.

4. Orders

Submitting an order constitutes an offer to purchase the selected products.

Orders may be subject to:

Product availability
Successful payment authorization
Verification of order information
Reasonable fraud and security checks

We may refuse or cancel an order where there is a legitimate reason, including payment failure, product unavailability, suspected fraud or an obvious pricing or technical error.

Where payment has already been collected for a cancelled order, the appropriate refund will be issued.

5. Payment

The following payment methods are accepted:

Visa
Mastercard

Payment must be successfully authorized before fulfilment.

6. Shipping

Orders are delivered only within our supported area in mainland metropolitan France.

Shipping conditions, geographical exclusions, charges, processing times and estimated transit times are described in our Shipping Policy.

7. Returns, Exchanges and Refunds

Our 30-day commercial return policy, statutory withdrawal information, exchanges and refund procedures are described in our Return & Refund Policy.

Mandatory consumer rights remain unaffected.

8. Intellectual Property

Website text, graphics, branding, designs and other protected materials may be owned by GABINEL or used under appropriate rights.

Protected content may not be reproduced, distributed or commercially exploited without authorization where authorization is legally required.

9. Website Availability

We may perform maintenance, security updates and other reasonable changes to the website.

Temporary interruptions may occur.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

10. Personal Information

Personal information is processed in accordance with our Privacy Policy and applicable data protection requirements.

11. Applicable Law

These Terms are governed by applicable French law, without depriving consumers of mandatory legal protections available to them.

12. Contact

For enquiries concerning these Terms:

Email: support@gabinel.shop
Customer Service Hours: Monday–Friday, 09:00–16:00
Response Time: Within 48 hours